Article 1 – Identity of the Seller

Article 2 – The offer

Article 3 – The agreement

Article 4 – Right of withdrawal

Article 5 – Costs in case of withdrawal

Article 6 – The price

Article 7 – Conformity and warranty

Article 8 – Delivery and execution

 

General Terms and Conditions: the present General Terms and Conditions of the Seller

 

Article 1 – Identity of the Seller

SÍ SARAH IZAT

Loevesteinlaan 379

2533AM

The Netherlands

 

T

E info@sarahizat.com

Chamber of Commerce 88572021

VAT number NL004626179B63

 

Article 2 – The offer

1. If an offer has a limited period of validity or is subject to conditions, this will be expressly stated in the offer.
2. The Seller is entitled to change and adapt the offer.
3. The offer contains a complete and accurate description of the products offered. The description is sufficiently detailed to enable a proper assessment of the offer by the Customer.
4. Obvious mistakes or errors in the offer are not binding.
5. All images, specifications, and data in the offer are indicative and cannot give rise to compensation or dissolution of the agreement.
6. The provided images are a true representation of the products offered. The Seller cannot guarantee that the displayed colors exactly match the real colors of the products.
7. Each offer contains such information that it is clear to the Customer what rights and obligations are attached to the acceptance of the offer. This concerns in particular:

• the price (including taxes);
• shipping costs;
• how the agreement will be concluded and which actions are required for this;
• whether or not the right of withdrawal applies;
• the method of payment, delivery, and performance of the agreement;
• the term for acceptance of the offer, or the term within which the Seller guarantees the price;
• whether the agreement will be archived after the conclusion, and if so, on which date it can be consulted by the Customer;
• how the Customer, before agreeing, can check the information provided by him in the context of the agreement and, if desired, rectify it;
• any other languages in which, in addition to Dutch, the agreement can be concluded.

  Article 3 – The agreement

1. The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the Customer of the offer and compliance with the corresponding conditions.
2. If the Customer has accepted the offer electronically, the Seller will immediately confirm receipt of acceptance of the offer electronically. As long as the agreement of this acceptance has not been confirmed by the Seller, the Customer can dissolve the agreement.
3. If the agreement is concluded electronically, the Seller will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a safe web environment.

Article 4 – Right of withdrawal

1. Upon delivery of products:
2. The Customer has the option of dissolving the contract within 14 days of purchasing the product(s) (the “cooling-off period”). This cooling-off period starts on the day after the receipt of the product by the Customer.
3. During the cooling-off period, the Customer will treat the product and packaging with care. The Customer will only unpack or use the product to the extent necessary to assess whether they wish to keep the product. If they make use of the right of withdrawal, they will return the product with all accessories supplied and in the original condition and packaging to the Seller, by the reasonable and clear instructions provided by the Seller.
4. If the Customer wishes to make use of his right of withdrawal, they must make this known using the model form or through another means of communication, such as by e-mail. After the Customer has indicated that they wish to make use of their right of withdrawal, they must return the product within 14 days. The Customer must prove that the delivered goods have been returned on time, for example using proof of dispatch.
5. If the Customer has not made it known after the expiry of the periods referred to in paragraphs 2 and 3 that they wish to make use of their right of withdrawal resp. has not returned the product to the Seller, the purchase is a fact.

Article 5 – Costs in case of withdrawal

1. If the Customer makes use of their right of withdrawal, the costs of return will be borne at most.
2. If the Customer has made a payment, the Seller will refund the amount paid as soon as possible, but no later than 14 days after cancellation. This is subject to the condition that the product to be returned has been received by the web retailer or that conclusive proof of complete return can be submitted. Reimbursement will be made via the same payment method used by the Customer unless the Customer gives explicit permission for a different payment method.
3. In the event of damage to the product due to careless handling by the Customer, they are liable for any reduction of the value of the product.
4. The Customer cannot be held liable for depreciation of the product if the Seller has not provided all legally required information about the right of withdrawal, this must be done before the conclusion of the purchase agreement.

Article 6 – The price

1. During the period of validity stated in the offer, the prices of the products offered will not be increased, except for price changes as a result of changes in VAT rates.
2. The prices stated in the range of products include VAT.

Article 7 – Conformity and warranty

1. The Seller guarantees that the products comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability, and the legal provisions and/or regulations existing on the date of the conclusion of the agreement. If agreed, the Seller also guarantees that the product is suitable for other than normal use.
2. A guarantee provided by the Seller does not affect the legal rights and claims that the Customer can assert against the Seller based on the agreement.
3. Any defects or incorrectly delivered products must be reported to the Seller in writing within 14 working days after delivery. Products must be returned in the original packaging and in new condition.
4. The warranty does not apply if:

• the Customer has repaired and/or modified the delivered products himself or had them repaired and/or modified by third parties;
• the delivered products have been exposed to abnormal circumstances or are otherwise carelessly treated or are contrary to the instructions of the Seller and/or have been treated on the packaging.

Article 8 – Delivery and execution

1. The Seller will take the greatest possible care when receiving and executing orders for products.
2. The place of delivery is the address that the Customer has made known to the company.
3. All delivery times are indicative. The Customer cannot derive any rights from any stated terms. Exceeding a term does not entitle the Customer to compensation.
4. In the event of dissolution following paragraph 3 of this article, the Seller will refund the amount paid by the Customer as soon as possible, but no later than 14 days after dissolution.
5. The risk of damage and/or loss of products rests with the Seller until the moment of delivery to the Customer or a representative (designated and made known to the Seller in advance) unless expressly agreed otherwise.

Article 9 – Disputes

1. Only Dutch law applies to agreements between the Seller and the Customer to which these general terms and conditions apply. Even if the Customer lives abroad.
2. The Vienna Sales Convention does not apply.